Social and organizational consequences of wireless communication
Mobile communication: theories, data, and potential impact / with Philip Aspden
Attitudes toward voice mail and telephone answering machines / with Philip Aspden and Warren Reich
Corporate culture transformation in the telephone companies
Caller-ID, privacy, and social processes
Understanding communication privacy: unlisted telephone subscribers / Obscene telephone calls to women: empirical and theoretical dimensions / Gender relations and telephone calls: a survey of obscene telephone calls to males and females / Consumer spending behavior / with Carl Batt
Slamming back: customer choice and retention in local telephone markets / with Philip Aspden
Industrial engineering versus individual ingenuity.
