Institutional researchers as change agents / Randy L. Swing
Accountability, accreditation, and continuous improvement: building a culture of evidence / Vanessa Smith Morest
Institutional researchers' expanding roles: policy, planning, program evaluation, assessment, and new research methodologies / Anne Marie Delaney
Laying the foundation: institutional research office organization, staffing, and career development / Christina Leimer and Dawn Geronimo Terkla
Increasing demands and changing institutional research roles: how technology can help / Bao Huynh, Mary Frances Gibbons, and Fonda Vera
Raising the institutional research profile: assessing the context and expanding the use of organizational frames / Kelli A. Parmley
Taking a broader view: using institutional research's natural qualities for transformation / Christina Leimer.
