Introduction to the Undergraduate Research Project / Nancy Fried Foster and Susan Gibbons
Faculty expectations of student research / Barbara Alvarez and Nora Dimmock
Asking students about their research / Vicki Burns and Kenn Harper
Night owl librarians : shifting the reference clock / Suzanne Bell and Alan Unsworth
Library design and ethnography / Susan Gibbons and Nancy Fried Foster
Dream catcher : capturing student-inspired ideas for the libraries' web site / Jane McCleneghan Smith and Katie Clark
Photo surveys : eliciting more than you knew to ask for / Judi Briden
Mapping diaries, or, Where do they go all day? / Katie Clark
What an experience : library staff participation in ethnographic research / Helen Anderson and Ann Marshall
Then and now : how today's students differ / Sarada George
The mommy model of service / Nancy Fried Foster
Conclusion : creating student-centered academic libraries / Susan Gibbons and Nancy Fried Foster.