Counseling as ministry. The pastor as counselor ; The four phases of counseling ; Before beginning : practical and ethical issues
Clarification : the art of understanding. Not listening ; Listening
Formulation : the art of thinking clearly. Perspectives and personality theory ; Getting organized : four helpful questions
Intervention : making a difference. Building motivation ; Facilitating choices ; Reducing confusion ; Problem-focused counseling : helping people change
Common problem areas. Mood, grief, and depression ; Suicide ; Stress and anxiety ; Anger and aggression ; Alcohol, drugs, and addiction ; Major mental disorders ; Relationship counseling
Termination : pastoring and continued support. Termination and referral ; Building a more resourceful community ; Pastoral self-care.