Cross-cultural management: essential concepts

Part I. Management and Culture. 1. Introduction: the challenging role of the global manager ; 2. Describing culture: what it is and where it comes from ; 3. Comparing cultures: systematically describing cultural differences ; 4. How culture works: fundamentals of cross-cultural interaction

Part II. Roles of the global manager. 5. The manager as decision-maker: cross-cultural dimensions of decision-making ; 6. The manager as negotiator: communicating and negotiating across cultures ; 7. The manager as leader: motivation and leadership across cultures

Part III. Global management challenges. 8. The challenges of multicultural work groups and teams ; 9. The challenge of international organizations: structure and culture ; 10. The challenge of international agreements ; 11. The challenge of managing across cultures in the future.