Introduction : The unspoken rules : why business savvy matters to your career
section 1. Business etiquette at work
Unspoken rule #1. Have them at hello : when it comes to making a great first impression at work, good things do not come to those who wait
Unspoken rule #2. Your fork is not a shovel, your knife is not a saw : dazzle them at business lunches, dinners, and anyplace else where a fork is required
Unspoken rule #3. The workplace meeting is your career's secret weapon : leverage this opportunity to showcase your strengths to an audience
section 2. Relationships art work
Unspoken rule #4. Don't assume you said (or wrote) what you meant : sound as good as you look by mastering the art of business communication
Unspoken rule #5. Don't network, build relationships instead : learn how to build relationships on and off the job to ensure lasting career success
Unspoken rule #6. Your boss holds the keys to the kingdom : do what it takes to build the relationship that matters most to your career
Unspoken rule #7. Climb the corporate ladder with subtle, but shameless, self-promotion : learn why it takes more than doing great work to get promoted on the job
Unspoken rule #8. Burning bridges is for arsonists : leave your job with class - and take intelligent risks to land your next job
The last unspoken rule : It isn't what you know ... it's what you do with what you know that counts.
