The context. 1. Good or bad by nature? Empathy and sympathy 2. What is my price? Integrity as supply and demand 3. Bagels at work: honesty and dishonesty 4. Egoism versus altruism: The theory of the warm glow and the helping hand 5. What you expect is what you get: the Pygmalion and Golem effects 6. Self-image and behavior: the Galatea effect 7. Self-knowledge and mirages: self-serving biases and the dodo effect 8. Apples, barrels, and orchards: dispositional, situational, and systemic causes Factor 1 clarity. 9. Flyers and norms: cognitive stimuli 10. The Ten Commandments and fraud: affective stimuli 11. The name of the game: euphemisms and spoilsports 12. Hypegiaphobia: the fear factor of rules 13. Rules create offenders and forbidden fruits taste the best: reactance theory 14. What happens normally Is the norm: descriptive and injunctive norms 15. Broken panes bring bad luck: the broken window theory 16. The office as a reflection of the inner self: interior decoration and architecture
Factor 2 role-modeling. 17. The need for ethical leadership: moral compass and courage 18. Morals melt under pressure: authority and obedience 19. Trapped in the role: clothes make the man 20. Power corrupts, but not always: hypocrisy and hypercrisy 21. Beeping bosses: fear, aggression, and uncertainty 22. Fare dodgers and black sheep: when model behavior backfires Factor 3 achievability. 23. Goals and blinkers: tunnel vision and teleopathy 24. Own goals: seeing goals as the ceiling 25. The winner takes it all: losing your way in the maze of competition 26. From Jerusalem to Jericho: time pressure and slack 27. Moral muscle: the importance of sleep and sugar 28. The future under control: implementation plans and coffee cups 29. Ethics on the slide leads to slip-ups: escalating commitment and the induction mechanism 30. The foot-in-the-door and door-in-the-face techniques: self-perception theory 31. So long as the music Is playing: sound waves and magnetic waves
Factor 4 commitment. 32. Feeling good and doing good: mood and atmosphere 33. A personal face: social bond theory and lost property 34. Cows and post-it notes: love in the workplace 35. The place stinks: smell and association 36. Wealth is damaging: red rags and red flags 37. Morals on vacation: cognitive dissonance and rationalizations Factor 5 transparency. 38. The mirror as a reality check: objective self-awareness and self-evaluation 39. Constrained by the eyes of strangers: the four eyes principle 40. Lamps and sunglasses: detection theory, controlitis and the spotlight test 41. Deceptive appearances: moral self-fulfillment and the compensation effect 42. Perverse effects of transparency: moral licensing and the magnetic middle
Factor 6 Openness. 43.A Problem Shared is a Problem Halved: Communication Theory
44. What You See Is not What You Say: Group Pressure and Conformity
45. Explaining, Speaking out, and letting off steam: pressure build-up under thought suppression
46. Blow the whistle and sound the alarm: the bystander effect and pluralistic ignorance
Factor 7 enforcement. 47. The value of appreciation: compliments and the Midas effect
48. Washing dirty hands: self-absolution and the Macbeth effect
49. Punishment pitfalls: deterrence theory
50. The price of a penalty: the crowding-out effect
51. The corrupting influence of rewards and bonuses: the overjustification effect
52. The Heinz dilemma: levels of moral development.