Section 1. Listen-and be heard: have productive and balanced conversations: 4 conversations every overwhelmed working parent should have / by Joseph Grenny and Brittney Maxfield
Set boundaries, foil boundary predators, and say no / by Priscilla Claman
What great listeners actually do / by Jack Zenger and Joseph Folkman
How to listen when your communication styles don't match / by Mark Goulston
Be someone that others can confide in / by Deborah Grayson Riegel
Section 2. Use your words - turnadversarial conversations into civil discourse: How to make sure you're heard in a difficult conversation / by Amy Gallo
8 ways to get a difficult conversation back on track / by Monique Valcour
When to skip a difficult conversation / by Deborah Grayson Riegel
Section 3. Mentioning the unmentionables - tough discussions at work: Communicating through a personal crisis / by Sabina Nawaz
When you need to take time off work for mental health reasons / by Barbara Ricci
Asking for an extended leave for a family issue / by Denise M. Rousseau
Section 4. Table talk - tough discussions with your family: How to negotiate with your kids / by Mary (molly) Kern and Terri R. Kurtzberg
Help your spouse cope with work stress / by Rebecca Knight
What you should tell your kids about finding a career / by James M. Citrin
Section 5. If you can't say something nice... - keep your self-talk positive: How to talk to yourself with compassion / by Alice Boyes
Make peace with your inner critic: an interview with Tara Mohr / by Sarah Green Carmichael
Epilogue. Last word: Being a parent made me a better manager, and vice versa / by Jelena Zikic.
